Support


Shipping

The time I need to prepare an order for shipping varies. Prints are generally shipped 1-2 business days after receiving your order.

Prints are shipped in a protective cello sleeve inside a heavy-duty mailing tube for protection.

Estimated delivery time within the United States is 3-7 business days. Estimated international delivery time is 5-20 business days. Actual delivery time will vary depending on distance and shipping method you choose.

International buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Returns & Exchanges

Because products in the shop are made to order, I cannot offer returns or exchanges at this time. However, if you have an issue with your order, please send me an email at cindygonzalezstudio@gmail.com so that I may address it.

If you receive at item that is damaged or defective, please contact me within 7 days of receipt at cindygonzalezstudio@gmail.com so that I can replace it.

Also, it is important to note that colors vary widely from monitor to monitor. Please allow for slight variations in the colors of your print and the colors you see on your screen.

Ultimately, my goal is your complete satisfaction, so please do let me know if you have any questions or concerns regarding your order.