Support


Shipping

The time I need to prepare an order for shipping varies. Prints are generally shipped 1-2 business days after receiving your order.

Prints are shipped in a protective cello sleeve inside a heavy-duty mailing tube for protection.

Estimated delivery time within the United States is 3-7 business days. Estimated international delivery time is 5-20 business days. Actual delivery time will vary depending on distance and shipping method you choose.

International buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Returns & Exchanges

Because products in the shop are made to order, I cannot offer returns or exchanges at this time. However, if you have an issue with your order, please send me an email at support@cindygonzalezstudio.com so that I can address it.

If you receive at item that is damaged or defective, please contact me within 7 days of receipt at support@cindygonzalezstudio.com so that I can replace it.

Ultimately, my goal is your complete satisfaction!